World Class Assistant
Joan was great! Nothing more needs to be said. The program was “perfect” and truly added real value toward my career objectives. The program also allowed me to look into myself and pull those strengths that have been hidden for a long time. I can move forward with even more confidence and assurance.
Gerri
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Unparalleled respect for the profession
As Chief Executive Officer of a large health benefits company, I can testify to the importance of the Executive Assistant role and to the value Joan has brought not only to the profession as a whole but to the many Humana executive assistants who have grown, changed and successfully assumed expanded responsibilities through her Star Achievement Series® program over the past few years. With her trademark combination of hard-minded, research-based advice and her unparalleled respect for the profession’s importance, she instills – with wit and enthusiasm – the courage to excel.
Michael B. McCallister, President and CEO Humana
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Open Mind
Thank you, once again, for opening my mind to opportunities already inside of me. You just helped me find them.
Christina E.
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Excellent Materials
STAR addressed 23 of the 29 competencies identified as necessary to excel . . . It provided the best match in terms of addressing the competencies with high-quality facilitators, excellent materials and extraordinary customer service.
Joe C.
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World Class Assistant
I feel very energized, I can't wait to get back and put all the new things into place and get on the fast track to the next level.
Nicole
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World Class Assistant
I found this seminar opened my eyes in several areas. Everything was presented well and easy to understand. The style profile really hit home, and I now understand certain aspects of myself that I did not understand before. Joan is a wonderful teacher and I would definitely participate in another one of her classes.
Christina
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World Class Assistant
Joan is the perfect instructor. Because she has been an assistant. she knows the challenges we face. She offers an effective, efficient way to manage our time and resources…excellent presentation. Thank you Joan!
Shelly
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Refreshing Resources
It’s refreshing to have these resources available to help support staff excel. When reading Ms. Burge’s books, it feels like she is talking to me! I discovered Office Dynamics this past year, and refer to your Website regularly to maintain my professionalism and help keep a positive attitude.
Julie
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I Can Be World Class!
I feel refreshed; this course continued to help me strive to be a world class admin.
Kimberly H.
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Positive Conversation Skills
Ever since I attended the World Class Assistant seminars and learned about positive conversation, I have especially considered using "and" instead of "but". I've noticed quite a difference in reactions and responses when I pay attention to this effective technique, whether I use it at work, in conversations with family, or writing papers for school. I cherish this lesson that you've taught me, and am glad to see you continue to teach it.
Annette Anderson
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I have more Self-Confidence
I look at problem solving in a new way. I utilize techniques we learned when facing challenges. I have more self-confidence, especially when dealing with difficult situations or people. I offer my opinions and feelings more readily and in a tactful manner. I am less afraid to try new things.
Shari Muecke (Star Graduate)
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World Class Assistant
Joan you created a program full of information that is so relevant to today’s admin professionals. You have walked in our shoes and you now give us the skills to be the best we can be. You are a wonderful example of success! Thank you!
Cathy
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World Class Assistant
I feel more confident and valuable. It has given me ideas that have helped me improve my skills, therefore I have been given a promotion and a raise.
Marina
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Star Achievement
With a new manager I find that I'm busier than ever before and I credit Star Achievement for "putting myself out there" and volunteering to take on functions that were somewhat out of my area of expertise, but I took the risk and dove in. I'm learning new things, meeting and working with other people and also find myself mentoring a couple of young, new-to-the-workplace people who thank me all the time for helping them transition. I'm in my 28th year at my current job and intend to retire from the workplace from this job. Thank you again for your expertise, encouragement and excellent advice & training - you'll always be a special person to me.
Veronica
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World Class Assistant
What a positive, energizing, thoughtful, tip-filled experience! I can’t wait to go back to work and do a better job. I am thinking about myself as a professional with a valuable career. I am excited about where I can go in my future.
Katherine
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I'm Hooked on Office Dynamics
Having been hooked on John Maxwell books for the last 6 years, (after seeing Joan speak) I am now hooked on Office Dynamics and all it has to offer.
Jenny Knoebel, Indianapolis  IN
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Thank Your For Pushing Me Out Of My Box
I have received Joan's Monday Motivators ever since I took the Star Achievement series. MM has provided me with very valuable information to deal with all my day-to-day activities in my position. I truly appreciate all of (Joan's) efforts to "push me out of my box" and strive to be the best I can be both here at work and at home.
Diane, Cedar Rapids  Iowa
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Relevant Company Objectives
Joan has honed her talent for scouting out a company’s core competencies, learning them, and then tailoring her program to incorporate her teachings with relevant company objectives.
Bonnie Hathcock, Sr. VP and Chief HR Humana
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You have given me so much
I just wanted to say thank you again for your labor of love. I hope I represent it well in my profession and help further the attitude toward Administrators worldwide. You have given me so much to ponder and work on. Enjoy your San Diego conference - I'm so excited for all those who participate, they will go home changed and most importantly they will go back to their jobs and bring much needed change to offices everywhere.
Brenda B.
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Outstanding Material
The material was outstanding. It really got you thinking about yourself and how you can start improving on your qualities and ways you cna improve in your current job.
Karen W.
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World Class Assistant
I personally want to thank Joan Burge and Office Dynamics for developing such a great successful program for Admins that is truly “World Class” in itself. This by far exceeded my expectations and it made me feel as though I was an executive of my company myself. I always knew I was important as are all Administrative Professionals, but Joan, you proved it with the level of quality of your program. We truly thank you for being a “World Class” teacher and mentor to us all.
Sandra
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Support for the growth of our profession
I sincerely appreciated Joan's energy, professionalism, and her unwavering enthusiasm for what we do and who we are as administrative professionals. She spreads support for the growth of our profession and our own unique identities within that profession like seeds from a gardener's green thumb! Thank you
Reneé M. Snyder :-D Administrative Associate
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World Class Assistant
Being together with such a great group of women who take pride in who they are already, but are also eager to help themselves grow in their profession and to make their company and workers better, was a wonderful experience. I learned more about myself and what I can contribute to help my managers grow and standout in the company.
Lilah
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My Star Can Shine!
This program (World Class Assistant) gives me the assurance I need that my star can shine higher than I would have thought before. My expectation levels for myself have risen drastically.
Cornna K
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Monday Motivator
Thank you so much for today’s “Monday Motivator” on persistence. I have been struggling with wanting to accomplish some things in my life, but have been fighting the mindset of feeling inadequate, which has stopped me from wanting to achieve my dreams. Reading what you had to say about persistence and “never, never give up” has just given me the boost I need to get going once again. If what you had to say was only meant for me, I thank you! Keep up the good work, and thank you for encouraging so many people.
Renee
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Personal Growth
My growth from (World Class Assistant Pt1) has been tremendous. This added information will help me to excel on so many new levels.
Jasmine, Omaha  NE
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Great Program
(World Class Assistant) is great! It's so refreshing to attend a conference/training program geared toward the administrative role. We are engaged & participate in the program.
Sandy W.
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Renewed Energy
With all that has gone on in my personal life this past year, attending class has given me a renewed energy to succeed in my current profession. I feel that I am ready to pick up where I left off.
Monica J.
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Become An Inner Circle Assistant
I would certainly recommend the book to my friends. Those who want to become a 21st century Admin Assistant should have a copy of this book as a reference. It really gets to the point and is written in simple English. You certainly did an excellent job.
Nur A., Singapore
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Promoted 3 times!
I have been promoted three times since working with Joan as my personal excellence coach.
Jennifer A. Mattison
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World Class Assistant
I attended a couple of seminars last week with Joan Burge in Columbus, OH and I am so energized. Normally when I attend training sessions I start out with the best of intentions and then after a few weeks my motivation crashes. This session is different. I have set up a development plan in class for myself and will be held accountable for it. It's so good to know that Joan will be following up on my successes. It is my responsibility to make the successes happen of course, but it just seems to make things more solid having someone call in a few weeks to follow up on how I'm doing.
Nancy E. Streets, Nationwide
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World Class Assistant
I really feel like this session changed how I feel about the administrative profession. I don't need to see my job as a stepping stone to other fields. I need to challenge myself to become more a strategic business partner. What I do is very important and worthwhile.
Sherry Morton, Nationwide
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Underneath It All
Joan, I really enjoyed the book (Underneath It All). You nailed what assistants need to do in order to become a professional strategic partner.
Brenda Mason, Columbus  Ohio
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Life-Changing Courses
I took what I learned from (WCA) Part 1 & it totally changed my life. I am very happy & feel successful, both with myself & the company.
Missy M.  CA
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Looking forward to Monday Motivators
I always find something that "rings a bell," solves a problem, or is just interesting to read. I have shared your site with many and hope they enjoy Monday Motivators as much as I do. Thank you.
Mary Ellen
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World Class Assistant
The club is beautiful, the scenery relaxing. Don’t change – it’s a great change of pace. The Become a World Class Administrative Assistant seminar was the most beneficial seminar I’ve ever attended. The materials and content were timely and accurate, providing me with real-life scenarios and answers. I walked away from the seminar rejuvenated – enjoying my profession again with a renewed desire to strategically partner with my executives. I can’t wait to get back to the office to put things into practice.
Lisa
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It's Electric!
Joan's WCA classes are electrifying & energize you to go back to your boss & start making improvements where it's needed. I would strongly encourage any admin professional to attend this series.
Tammy Clark
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I saw Joan in Indianapolis, IN
I'm only on Chapter 3 of your new book, but have already gained a book's worth of ideas, inspirations, and building blocks.
Jenny Knoebel, Indianapolis  IN
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Inner Circle Assistant
I appreciate the weekly Monday Motivators and the other books I’ve read and studied authored by Ms. Burge. I enjoy a solid reputation at work, and am fortunate to be considered an inner circle assistant. This is due, in part, to the sound advice and techniques I learn through your publications.
Julie J., Austin  TX
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Monday Motivators
I just wanted you to know how much I enjoy your Monday Motivators. It has been several years since I completed your Star Achievement series and bits and pieces pop into my head all the time, helping me cope with anything that rears up.
Veronica
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