Inspiring Excellence in
Administrative Professionals

Since 1990

800-STAR-139
(800-782-7139)

Executive Coaching

With the demand’s placed upon executives in today’s competitive business environment, a greater need exists for executives to use the time and talents of their administrative and executive assistants. A fully-utilized assistant helps facilitate the executive’s job, sets the tone of the office, is seen as the channel of communication, and can be a center of influence. Discover how assistants who become an integral part of the management team make an even bigger impact on the bottom line.

This 3-hour highly-specialized workshop is exclusively for managers and executives.

  • Learn specific ways to strengthen assistant/manager partnerships.
  • Achieve more in less time, with even better results
  • Streamline e-mail and day-to-day tasks
  • Implement processes that impact the bottom line
  • Increase your productivity by at least 25%
  • Identify tasks that should – and shouldn’t – be delegated to assistants
  • Provide constructive criticism
  • Open the lines of communication with your administrative assistant

Program Topic Outline

Perceptions and Expectations

  • Perceptions of an assistant’s role in the 21st Century
  • Perceptions of tasks: To do or not to do?
  • Administrative skill set/competencies for 2010 and beyond
  • Stating your expectations

Striving for synergy

  • Moving from team to strategic partnership
  • Building trust
  • Achieving a synergistic relationship

Communications

  • Communication styles and their impact on team productivity
  • Scheduling daily huddles
  • Sharing the “big picture” and details
  • Working effectively in a virtual business environment
  • Maximizing together time
  • Communicating priorities
  • Bringing your assistant up to speed
  • Verbalizing constructive feedback

“We continue to receive a tremendous amount of positive feedback from everyone who attended the workshop and we thank you for sharing your knowledge in a way that was easily received, and very easy to learn and apply – the workshop was full of great insights and ideas!”
David Forrester, President, Forrester Construction

Call 800-782-7139 or fill out our contact form for more information.