With the demand’s placed upon executives in today’s competitive business environment, a greater need exists for executives to use the time and talents of their administrative and executive assistants. A fully-utilized assistant helps facilitate the executive’s job, sets the tone of the office, is seen as the channel of communication, and can be a center of influence. Discover how assistants who become an integral part of the management team make an even bigger impact on the bottom line.
This 3-hour highly-specialized workshop is exclusively for managers and executives.
- Learn specific ways to strengthen assistant/manager partnerships.
- Achieve more in less time, with even better results
- Streamline e-mail and day-to-day tasks
- Implement processes that impact the bottom line
- Increase your productivity by at least 25%
- Identify tasks that should – and shouldn’t – be delegated to assistants
- Provide constructive criticism
- Open the lines of communication with your administrative assistant
Program Topic Outline
Perceptions and Expectations
- Perceptions of an assistant’s role in the 21st Century
- Perceptions of tasks: To do or not to do?
- Administrative skill set/competencies for 2010 and beyond
- Stating your expectations
Striving for synergy
- Moving from team to strategic partnership
- Building trust
- Achieving a synergistic relationship
- Communication styles and their impact on team productivity
- Scheduling daily huddles
- Sharing the “big picture” and details
- Working effectively in a virtual business environment
- Maximizing together time
- Communicating priorities
- Bringing your assistant up to speed
- Verbalizing constructive feedback
“We continue to receive a tremendous amount of positive feedback from everyone who attended the workshop and we thank you for sharing your knowledge in a way that was easily received, and very easy to learn and apply – the workshop was full of great insights and ideas!”
David Forrester, President, Forrester Construction
Call 800-782-7139 or fill out our contact form for more information.