The Office Dynamics International Team
Joan Burge - CEO
Joan Burge, a renowned author and administrative expert, has been a visionary for administrative training and development since 1990. One of the first to venture into the administrative training industry, she has become an international administrative expert, trainer, author, and consultant. With more than 36 years of experience in the administrative field, as well as in training, speaking, consulting, and entrepreneurship, Joan Burge equips executive assistants, administrative assistants, secretaries and office support professionals to move beyond task work to higher-level functions that meet the ever-changing demands of today’s workplace.
Read Joan's full bio.
Jasmine Freeman - Chief Executive Assistant to the CEO
Jasmine is Joan Burge’s strategic business partner. This is a role filled with high expectations and numerous opportunities. Jasmine supports Joan in the day-to-day aspects of the business. More importantly, Jasmine manages Joan’s business life from A – Z ensuring everything runs smoothly. She is very involved in the marketing and social media side of the business making sure Office Dynamics International and Joan are known to admins worldwide. Because she is such a creative individual, Jasmine wears many hats that let her creative flair and writing be displayed. Meet Jasmine through her video introduction.
Most interesting is that Jasmine moved her husband and 3 children from Iowa in 2006 to accept a position with Joan, after attending Office Dynamics’ World Class Assistant™ high-end workshop in Las Vegas. Her family loves Las Vegas and all it has to offer. Jasmine has completed the World Class Assistant™ Certificate Program and the Star Achievement Series® Levels I & II programs earning her CWCA & CEAP.
Jasmine is a member of the Las Vegas Valley IAAP Chapter (IAAP member since 2003), the Vegas Young Professionals (VYP), VYP Toastmasters, National Speakers Association (NSA), NSA Speaker Academy 2011 and serves as Public Relations Officer for VYP Toastmasters, as VYP Advisory Council member, and as the VYP Ambassador Program Chair.
Jasmine is now a mother to 4 great kids, an author of three books Life Choices: Putting the Pieces Together, Life Choices: It's Never Too Late and Who Took My Pen ... Again? and speaks on occasion for Office Dynamics.
Michele Busch - Administrative Assistant
Michele Bush joined Office Dynamics International in August 2010 bringing her energy, fresh perspectives, enthusiasm, and a smiling face.
Michele Busch is the Administrative Assistant to Jasmine Freeman and her back-up support to Joan Burge, founder and CEO. Michele brings extensive years of Executive Assistant experience and assists Jasmine in many facets of the business including project management, database management, and conference coordination.
Because of Michele’s warmth and bubbly personality, her role was expanded in May 2012 to include Client Concierge. In this role, Michele is eager to provide solutions and make sure our clients receive the ‘star’ treatment.
When she’s not working at Office Dynamics International, Michele and her fiancé love to go boating, camping, and do anything that requires being outside with their 3 children.
Brian Burge - Product Development & Creative Support
Brian Burge joined Office Dynamics International in April 2012. Brian plays a major role in the creation, implementation, and management of new products for Office Dynamics International including Star Wear™ jewelry and fashionable scarves for women in the workplace. His responsibilities reach far and wide as he is setting up a new segment under the product development umbrella.
Brian is a valuable contributor to our creative media team including ideation and photography. He has a great eye for details and provides input to the design of printed and web materials. Brian’s easy-going personality has been a real asset and makes him a pleasure to work with.
Unique to Brian’s role, he is involved in the groundwork of Joan Burge’s second enterprise, Live a Big Life LLC. He researches and works extensively with manufacturers worldwide. His creative eye comes in handy when deciding on new merchandise and designs for the Live a BIG Life™ product line which will be launched in September 2012.
Brian’s favorite free time activities include snowboarding, camping, hiking, exploring the outdoors, taking hundreds of photos and spending time with his two young boys.
Kathy Tosoian (pronounced two–soy’-yen) Professional Speaker and Corporate Trainer
Kathy is a Star Achievement Series® Certified Trainer and has been with Office Dynamics International since 1997. Kathy is also certified in more than 20 customized workshops written by Joan Burge, founder and CEO, Office Dynamics International and is certified to teach Office Dynamics’ World Class Assistant™ high end certificate program for administrative and executive assistants. She is one of Office Dynamics International top speakers and repeatedly receives top-ratings from our clients.
Kathy combines her love for people and her passion for excellence to help professional men and women develop their confidence, people skills, and communication abilities. As a motivational speaker, she inspires, motivates, entertains, and educates her audience. Kathy knows how to create a learning environment with her insight, compassion, and enthusiasm. Her clients encompass a variety of organizations in the automotive, service, sales, business and educational communities.
Before joining Office Dynamics International, Kathy was a Certified Instructor of the Dale Carnegie Course, joining the Ralph Nichols Corporation in 1993. She has conducted workshops for Ford Motor Company, Kraft Foods, Rotary Clubs, Detroit Public Schools, Detroit Energy, McDonald’s, L’Oreal R&D, and the Caribbean Business Forum. Kathy is a featured speaker at the Office Dynamics Annual Forum for Administrative Excellence.
Kathy’s topics include customer service, communications, networking, business etiquette, presentation skills, time management, attitude, goal setting, relationship building, and more.
Kathy earned a Bachelor of Arts Degree in Education from Michigan State University and a Master’s Degree in Counseling from Oakland University. Kathy resides in Michigan.
Sue Robach - Professional Speaker and Corporate Trainer
Sue Robach is a management trainer and consultant with expertise in the areas of leadership, human relations, organizational and interpersonal communication, decision-making, problem solving, team building, sales training, and continuous improvement. Sue was previously a corporate trainer and communications manager for a global automotive manufacturer and former Director of Communications for the Michigan Association of Certified Public Accountants.
Sue is also an accomplished executive coach and provides 360-degree assessments, training/performance needs analysis, personal development assessments, behavioral-based interviewing, and employment law overviews/refreshers. She provides customized learning solutions for teams working with real-world situations in leadership, problem solving, teamwork, customer service and process improvement. Sue possesses a Masters Degree in Leadership from Madonna University, Livonia, Michigan.
Steve Barnaby - Professional Speaker & Corporate Trainer
Steve Barnaby is a corporate and government mediation specialist who has concentrated on building an international facilitation, mediation and negotiation practice. He collaborates with business, government, health care institutions and universities in designing, managing and implementing programs that enable clients to integrate and activate financial imperatives with institutional missions.His practice has taken him to Cambodia, China, Northern Ireland, Sweden the Netherlands, the Republic of Ireland, Vietnam and locations throughout the United States.
A business management and leadership practitioner, Steve brings a valuable mix of leadership experience and training expertise to his clients, working with them in implementing business, strategic and marketing plans through full staff involvement, using the open book management systems.He concentrates on building profitable business units through creation of innovation teams focused on coordinating the “mission with the money.”
Among his accomplishments is launching a major conflict resolution program in Northern Ireland between political factions under the auspices of the European Union. He also works with TNO Arbeid, a major European research organization, in developing and delivering training to facilitators in cultural and social integration programs.
He has utilized his knowledge as a successful business entrepreneur in serving as board chair of Botsford Hospital. During his tenure he has collaborated with the hospital’s CEO in actively integrating the board into the strategic planning process and educating its members as well as the hospital’s administrative leadership team in the best practices of health care governance.
For nearly a decade Steve worked with the Children’s Hospital of Philadelphia (CHOP) in improving its employee patient and family service model.
A graduate of Wayne State University in Detroit, Michigan, he lives in Plymouth, Michigan with his wife Susan. They have two children, a son Ian who is a student at Western Michigan University and Erin, the mother of two beautiful daughters. When not working, Barnaby is an avid bicyclist and ardent ice hockey fan.
Gina DeGirolamo -Creative Director
Gina brings a creative and technical perspective to the Office Dynamics Team by not only producing all the great CD's, DVD's, and online educational tools that Office Dynamics offers, but assists Joan in producing the Annual Conference for Administrative Excellence. She also leads the team in managing all the wonderful content that the OfficeDynamics.com and Adminology.org websites have available for our clients and continues to keep all of our work here at Office Dynamics International on the leading edge of technology & creativity.
Gina's talents developed over many years working as a Cinematographer in Hollywood and directing small films. She is also a phenomenal photographer.
Gina has been with Office Dynamics International for 15 years and is Joans sister.
Nancy Fraze - Reporter in the Field
Nancy Fraze brings her skill as a journalist, coupled with her talent for creative communications, to Office Dynamics International's web and print materials. As an active administrative professional with a CEAP (Certified Executive Administrative Professional) designation earned through the Star Achievement Series®, Nancy blends her passion for writing and copy editing with hands-on experience in the administrative function.
Nancy is a guest contributor at Office Dynamics’ blog and served as reporter in the field at the “Annual Conference for Administrative Excellence.” An avid writer, she is Poet Laureate for the Town of Danville, California and writes a personal blog, “Best Films, Best Friends and a Whole Lot of Popcorn.” She earned a Bachelor of Arts degree in Communications – Journalism and an Associate of Arts degree in Psychology. Nancy is also co-author with Joan Burge & Jasmine Freeman on Who Took My Pen ... Again?