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Communication Skills

 

01

World Class Assistants Adapt Communications for Various Generations

Joan Burge posted on May 01, 2012
Joan Burge
World Class Assistants Adapt Communications for Various Generations
 World Class Assistant Part 1 Certificate Program   At the World Class Assistant Part 1 workshop last week in Las Vegas, 19 bright, energetic executive assistants discussed how they would alter their communications for each generation. Here’s some advice they offer. Veterans: Respectful  Patient Ask them, don’...

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Posted in: Communication Skills, Administrative Assistant Training
16

Executive Assistants Investigate

Joan Burge posted on April 16, 2012
Joan Burge
Executive Assistants Investigate
Welcome to the Who Took My Pen ... Again? Annual Blog-a-thon for Administrative Professionals. If you are just tuning in, here's the scoop! We are holding the 4th Annual Blog-a-thon for the Administrative Profession. We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community...

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Posted in: Communication Skills, Motivators, Workplace Tools, Administrative Assistant Training
05

Communication Skills Development for Executive Assistants

Nancy Fraze posted on April 05, 2012
Nancy Fraze
Communication Skills Development for Executive Assistants
Welcome to the Who Took My Pen ... Again? Annual Blog-a-thon for Administrative Professionals. If you are just tuning in, here's the scoop! We are holding the 4th Annual Blog-a-thon for the Administrative Profession. We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community...

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Posted in: Communication Skills, Workplace Tools, Administrative Assistant Training
04

Your Attitude Atmosphere

Michele Busch posted on April 04, 2012
Michele Busch
Your Attitude Atmosphere
Hello Office Dynamics blog reader, I have been with Office Dynamics for quite some time now and my title has been Administrative Assistant. Just recently, Joan asked me if I would add an extension to my title. Drumroll…please…Client Concierge! I feel absolutely honored that Joan has asked me to represent Office Dynamics as Client Concierge. This ...

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Posted in: Attitude, Communication Skills, Interpersonal Skills, Professional Image, Self Development, Workplace Tools, Administrative Assistant Training
30

Administrative Blog-a-thon Begins April 2!

Jasmine M Freeman posted on March 30, 2012
Jasmine M Freeman
Administrative Blog-a-thon Begins April 2!
We are blogging for the administrative profession! Join our Administrative Professional Blog-a-thon April 2-30, 2012 Hello! April is a time we cherish here at Office Dynamics. The first quarter of the has passed and soon we will be celebrating administrative professionals around the world during Administrative Professionals Week! Well, here at Of...

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Posted in: Just for Fun, Attitude, Career Management, Communication Skills, Difficult People, Etiquette, Interpersonal Skills, Mgr/Asst Team, Motivators, Multiple Managers, Networking, Organizational Skills, Professional Image, Self Development, Stress Management, Teamwork, Technology, Time Management, Video Blog, Workplace Tools, Administrative Assistant Training, Cost Effective
29

World Class Assistants Experience Real Results

Joan Burge posted on March 29, 2012
Joan Burge
World Class Assistants Experience Real Results
Hello!  While training another wonderful group of World Class Assistants last week I learned so much as I opened my ears to what these assistants were saying. Each of them had attended my World Class Assistant Part 1 program and they were now back for Part 2. Before we get started on the material I ask them each to share a succes story on how...

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Posted in: Attitude, Career Management, Communication Skills, Difficult People, Etiquette, Executive Blog, Interpersonal Skills, Mgr/Asst Team, Networking, Organizational Skills, Professional Image, Self Development, Stress Management, Teamwork, Technology, Time Management, Workplace Tools, Administrative Assistant Training, Cost Effective
09

Administrative Assistant Conference Speaker Pam Cradic

Joan Burge posted on March 09, 2012
Joan Burge
Administrative Assistant Conference Speaker Pam Cradic
Welcome to our Speaker Series! We have dedicated several blogs to informing you about our administrative assistant conference speaker line-up. With each message we'll introduce a speaker and share with you a little bit about them as well as why we chose them to be a presenter at the 19th Annual Conference for Administrative Excellence. Please allo...

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Posted in: Career Management, Communication Skills, Workplace Tools, Administrative Assistant Training
05

What Would They Do Without the Administrative Assistant?

Joan Burge posted on March 05, 2012
Joan Burge
What Would They Do Without the Administrative Assistant?
Hello! I hope you enjoy today's Monday Motivator. What would they do if you weren’t there? Any professional should do this but I highly encourage administrative professionals to: Create a set of guidelines about how to do your job when you’re not there. AKA Creating an Administrative Desk Reference Guide This doesn’t need to be a huge pro...

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Posted in: Communication Skills, Motivators, Organizational Skills, Teamwork, Workplace Tools, Administrative Assistant Training
02

Administrative Assistant Conference Speaker Debbie Gross

Joan Burge posted on March 02, 2012
Joan Burge
Administrative Assistant Conference Speaker Debbie Gross
 Welcome to our Administrative Assistant Conference Speaker Series! We have dedicated several blogs to informing you about our administrative assistant conference speaker line-up. With each message we'll introduce a speaker and share with you a little bit about them as well as why we chose them to be a presenter at the 19th Annual Conference f...

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Posted in: Career Management, Communication Skills, Self Development, Workplace Tools, Administrative Assistant Training
27

Your Professional Best: Making Every Telephone Call Count

Joan Burge posted on February 27, 2012
Joan Burge
Your Professional Best: Making Every Telephone Call Count
Chances are excellent that within the next hour, you’ll be picking up the phone to make or take a call. And when you do, one of two things will happen (beyond the swapping of business-related information, of course): 1. You’ll leave a first impression, or 2. You’ll reinforce someone’s impression of you. Critical points, both! And yet, millio...

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Posted in: Communication Skills, Technology, Administrative Assistant Training
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