Welcome to our Speaker Series! We have dedicated several blogs to informing you about our administrative assistant conference speaker line-up. With each message we'll introduce a speaker and share with you a little bit about them as well as why we chose them to be a presenter at the 19th Annual Conference for Administrative Excellence.
Please allow me the pleasure of introducing our speaker highlight today...
Pam Cradic, Learning Analyst, Talent Management
and Learning Integration, Humana, Inc.
Pam is a Learning Analyst at Humana Inc. currently implementing a program to Humana associates which provides structured social learning, peer coaching and knowledge sharing through online mentoring. Her experience in building a business case for this formal mentoring program provides an excellent story for her to share as she believes knowledge sharing keeps associates engaged and motivated to bring their “A” game to work every day.
With over 17 years of experience as an Executive Assistant both at Hyatt Hotels and Humana Inc., over 10 years in leadership roles with the International Association of Administrative Professionals and a Certified Professional Secretary rating for 5 years, Pam brings the administrative professional’s perspective to the story. Through the course of her experience in building her business case for a formal mentoring program at Humana, and earning her MBA from Sullivan University, Pam has been able to transition into Humana’s Talent Management and Learning Integration Team as a full time Learning Analyst.
Building a Business Case:
Turn Lemons Into Lemonade Your Way
Senior Executive Administrative Professionals are frequently faced with problems or projects that require a solution but no clear path which demonstrates how to effectively solve the problem. As an “inner circle assistant” you will be able to demonstrate value to your executive and to your organization with a bold approach to problem solving—building a business case.
Following this presentation you will be able to:
- Develop a functional problem statement
- Research best practice from similar organizations
- Get all the right people involved
- Craft a business case that provides leadership with clear-cut options
- Propose solutions that make sense for the organization, and which demonstrate ROI
By learning how to build a business case you can empower yourself to be the value proposition that your organization cannot live without!