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Assistant Edge

Joan Burge's Administrative Blog

Conflicting Priorities Challenge Executive Assistants

Posted by: Joan Burge on 7/21/2009

What do you do? Every person who brings you an assignment or gives you a task to perform says, “It’s important” or tells you they need it now. Here are some general guidelines. Use the ones that best fit your situation.

  • Ask for specific deadlines—not a.s.a.p.
  • Prioritize actions and tasks by the deadline date.
  • Ask the group to decide the order of priorities and then tell you.
  • Do the work first for the person who gives your performance evaluation. (Seriously!) Unless that individual tells you they don’t mind if their project comes second in line.
  • Make deadlines for all projects public information by sharing a “status update” sheet weekly with the team. Only list the major projects, for whom, the due date and status.
  • Make your own decision and stand by it.

Typically:

An “A” priority means extreme importance. (Should be done today!)

A “B” priority means this is important but could wait until tomorrow. (Think within the next 48 hours.)

A “C” priority means should be done within the next 3 to 4 weeks. The best
practice is to determine your coding system along with your executive. What do they think A, B, and C means in terms of timing.

Tip: Always work on the A’s before going to C’s, even though the “C” may be more fun!

 

 

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2 Comments

    • Jul 22 2009, 7:29 AM Alice
    • Great tips for putting work in the order that it needs to be completed. Thanks!

    • Aug 05 2009, 12:15 PM Nadine Hodges
    • Great advice. Especially to take care of the one who does your appraisal. 20 yrs ago I made the mistake of assuming my primary executive understood what all I was doing for the rest of the team. He didn't and he didn't care...costly lesson.

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