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Frustrated by a micromanager? Use this proven advice

Posted by: Joan Burge on 2/23/2009

Today's blog entry is from my Monday Motivator™  that was sent to over 5,000 readers this morning. I felt it was important to also share this information here for my blog readers.  Some time ago, one of our readers asked my advice on how I would handle a micromanager – which, as we all know, can be a supervisor or a colleague you’re working with on a project.

Micromanagers have their good and not-so-good points. To be fair, let’s explore the benefits of working with a micromanager first – namely that these are people who often accomplish a lot because they understand the devil is in the details. So they have an almost innate ability to ensure projects move forward at a steady pace – not all rushed at the end. As a result, the quality of their work is often better than average. We can and should admire these laudable traits.

That said, what usually makes it difficult to work with micromanagers is their seeming inability to give people space to do their jobs. At their spirit-crushing worst, micromanagers can smother all creativity and joy out of a team project – earning a fair share of resentment as a result. Ironically, intensely micromanaged projects are often mediocre at best because people stop sharing insight and simply “put in their time.”

If you’re working with a micromanager, ask yourself, “Why exactly is this person directing how I do my work?” Perhaps it’s the first time you’re working together; in that case, the micromanager may not know how well you perform, and may be responding in a sort of “default” mode applied to everyone until they’ve proved themselves. If you’re overcoming a slip-up in the past (such as a missed deadline), the micromanager may know this; time, once again, will be the cure.

However, if the micromanager is actually hampering your ability to do your job to the best of your ability, then my advice is to sit down one on one and speak up! Too often, employees make incorrect assumptions in the workplace, largely because they fear confrontation. Even the word sounds difficult! But the truth is confrontation can be a proactive, constructive exercise that puts you in the driver’s seat. The process is this simple:

• You see a problem.
• You think about it clearly enough to understand it from a 360-degree view.
• You speak to the person about the problem.
• You listen to the other side.
• Together, you arrive at a solution!

I’ve found that most times, micromanagers are unaware of the effect their personality or habits may be having on those they work with. Calling out the problem in a friendly way and stating precisely how it is affecting you can help resolve the issue, bolstering your work relationship so you’re an even more effective and productive team going forward

Wishing you all the best this coming week – and in your continuing efforts to overcome workplace challenges to achieve peak performance each and every day!

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8 Comments

    • Feb 23 2009, 3:29 PM MLH
    • Micro management comes in many forms. Another type of MicroManagement comes from other Admins who like to be in control of everything in the Executive office. I believe it is harder to overcome when this person is a self appointed. I believe that you must have the backing of your exec(s) to be able to deal with this type of micromanagement.

    • Feb 23 2009, 3:29 PM Rhonda Hooks
    • The first Executive I worked for, as an Administrative Assistant was a micromanager. I learned a lot from her about being a good assistant, but I also learned what I didn't want in a manager! I have used that guide during every interview since, and I have worked for some good bosses. When they ask me what I like and don't like, I tell them! I am now the Sr. Administrative Assistant for two Directors of Operations, and backup to the Executive Assistant to the VP of Operations. I love my job!

    • Feb 23 2009, 9:45 PM Donna Mannino
    • I have worked with micromanagers in previous administrative job positions and I currently work with a supervisor that is a micromanager. It is a struggle at times as to be productive as it seems that things may be duplicated at times when it is not necessary. Micromanagers can make you feel as though they have no trust in their staff which tends to make people less productive if they feel someone will always be controling and checking what they do. When you have some people on the staff that need to be reminder or checked up on it can also cause someone to feel the need to micromanager their staff. It is a very difficult situation to work with and would be great if someone had some good ideas on how to work with and be successful working with micromanagers. I feel if there are guidelines to work around this then it could work well for everyone. I like what I do and enjoy who I work for. I am just trying to find a way to may it all sucessful for everyone. Great Days Ahead!

    • Feb 24 2009, 3:45 PM Kemetia Foley
    • A mature and direct approach is best, I agree. One of the worst tactics is to talk to other people on the team before speaking with the micromanager. I think it feels better to seek out our peers thoughts on how to approach a difficult situation, but they may not always keep our confidence, sometimes unintentionally making the situation worse.<br><br>It is very uncomfortable to address a concern with a supervisor, but I had to learn the hard way. Now, I address my concerns appropriately and directly.

    • Feb 24 2009, 7:00 PM Joan Scallions
    • Joan,<br>I keep all your "Monday Motivators" because they are so very informative and encouraging! In thinking about micromanagement, I refer to the four considerations you gave admins to rise above this type problem in the workplace. I quote #2 in your motivator on 11/17/08 - "Expect turbulence. As you climb and strive to reach your star performance, you may get some repercussions from you organization, department, BOSS, colleagues and even your best friend. Just remember that like my recent plane trip, you will rise above the clouds to an even better place." Micromanagement can be constructive or destructive, depending upon how we confront this issue. You gave some great points to consider when dealing with a micromanager.

    • Feb 25 2009, 10:15 PM td
    • I think it helps to try to understand the micromanager in order to work with them effectively. I believe micromanagers behave as they do because they are afraid of change, and to them, change or deviation from the way they've always operated is wrong or somehow less effective. In my many years of experience working with some of the most highly educated micromanagers, I've found that in order to change them, appease them by doing it their way - at least at first. Then, in time, if you're confident you have a better way of doing something, do it both ways, yours and theirs. Then show it to them. If it's a better way, the true micromanager, who's interest is sincerely to do the best job in the most effective way, will acknowledge and likely adapt your idea, and you've gained his respect in the process without offending him. Gentle but consistent persuasion is the key. If the micromanager is still not swayed, consider using your bright idea on people he works with and whose opinions he respects. Sometimes, there's nothing like hearing from someone else what a gem he has in you to make him perk up and take notice of your attributes when he formerly may not have.

    • Feb 27 2009, 8:59 PM DCBarbieDoll
    • I find that many micromanagers have been "burnt" by a lack of attention to detail by those they previously entrusted to get the job done. One way to work with a micromanager is to build trust by showing him/her through your actions that you can be trusted to consistently perform at a high level on every project or assignment. Once they "know" that you will put 150% effort to the successful completion of a project every time, you will help build the trust that they need to ease up on the urge to double-check everything you do. The key to working with a micromanager is to understand "why" they behave the way they do, then work to change the way they view your work habits by being consistently on point - being able to give him/her a status update, doing what you say you will do in a timely and professional manner (not taking efficiency shortcuts), being accountable and responsible for the end product, being willing to accept constructive criticism, and developing the reputation of "under promising and over delivering" while delivering excellent customer service with a smile and a great attitude. Try it and watch your micromanager change into someone who trusts and respects you.

    • Mar 22 2009, 11:41 PM Em Chaucer
    • What if the micromanager boss has been through several assistants in a very short amount of time? What if this type of individual also makes terrible mistakes in communicating to others and blames you (the assistant) for the error? What if no matter what you do (work on gaining trust, document all tasks and phone calls carefully, keep a job journal, make sure you deliver all tasks requested, etc.), the micromanager boss now calls you into the office several times a day to scold you no matter how perfectly you work on delivering the product? What if the micromanager sets a deadline, then demands it hours earlier than when she said it was due? <br><br>

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