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Assistant Edge

Joan Burge's Administrative Blog

A Secretary vs. An Executive Assistant

Posted by: Joan Burge on 1/12/2009

I’ve been fortunate to work side-by-side with CEOs, Presidents, and Vice Presidents for more than 35 years. I highly respect and admire these individuals. I always learn a great deal from them. One aspect I love about them is that they have a way of sharing important insights in a unique way. Here is an example of what I mean.

A CEO recently wrote: the difference between a Secretary and a fully-functioning Executive Assistant is that a secretary has a series of tasks they perform and the routine of them becomes easier and easier so they almost don’t have to add much value. The executive assistant has the skills of the secretary PLUS they’re able to anticipate and manipulate the outcomes for improvement.

Another example: A year ago, during a workshop I was doing with Sr. VPs of a large construction company, I heard a few comment that: Just because someone has the title, Executive Assistant, doesn’t mean they are a true Executive’s Assistant. An Executive Assistant is a set of certain competencies that are not found in other levels of the administrative profession. (I guess it’s like the title, CEO, this doesn’t make one a CEO; it’s their leadership and set of competencies that make them so.)

Based on the descriptors above:

  • Which do you have—a secretary or an executive assistant?
  • Which do you need to support your role in the organization?
  • Which would you like to have working with you?

I plan to provide executives with several blog entries to learn how to create the working partnership they desire with their administrative office professional.

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1 Comment

    • Feb 24 2009, 1:08 AM Robyn Buckingham
    • Great Blog Topic. I am an Executive Assistant that now considers herself more of an Executive Managerial Assistant. Not only do I perform the "rote", I anticipate, I smooth over, I hand hold (everyone), I handle the managing of the CEO's office with aplomb. The difficulty is not getting the CEO and/or Executive to look at this position but for them to not bank on their HR departments to find the "right" person. HR Departments are the downfall for many top-notch EA's. My suggestion; If, as CEO you are not using your HR Department to find top level managers and executives - why would you use them to find your right hand?<br><br><br>

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