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So, you want to work with the 'Top-Dog?'

Posted By: Joan Burge on 12/23/2008

Getting Into the Executive Suite - you want to work with the Top Dog?

Do you have high hopes of working for a President, Chairman, or CEO of an enterprise? Good for you. I had those aspirations when I graduated from high school and knew I wanted to go into the administrative profession. I wanted to reach for the stars! I wanted to work for the big dogs! I knew that type of position would be challenging, energizing, exciting, and have nice perks. But there are requirements to get into the Executive Suite (which could include working for any C-level executive such as CFO). Here is an excerpt from my new book, Underneath It All. . . Post Graduate Revelations Life Assistants to New Heights, that will help get you there.
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With ambition and training, you can climb over the competition.

“My grandfather once told me that there are two kinds of people: those who work and those who take the credit. He told me to try to be in the first group; there was less competition there.” --Indira Gandhi, Indian politician and prime minister, 1917-1984

YOU must always …

  • Look professional. Your make-up, jewelry and attire should be impeccable at all times. (Remember, you’re on-stage daily until you turn the key at your own front door!)
  • Be an active listener in meetings. Look for ways to contribute something of value. Meetings offer a perfect venue to showcase yourself. Active listening results in picking up a potpourri of information enabling you to quickly assess needs or challenges. Your response can be notable. Meeting attendees are looking, listening; waiting to receive directions. At this moment, you’re a powerful person!
  • Be a strategical thinker. This means you don’t focus exclusively on the here-and- now, like many do, but instead you focus on long-term pros and cons. Dr. Glenn Pfau, a consultant from Virginia, is an image expert who caused me to take notice of this process: if I do this now – what happens? And, then, what happens? My uncle Ralph, the champion chess player, is a strategical thinker. When I observe him over the chess board I can almost “see” the wheels turning as he plots and plans what will happen if he makes this move … or, what happens if instead he makes that move? People who are good at multi-tasking are usually good strategical thinkers. I mention this because … you may already be a strategical thinker without realizing it.
  • Poise, grace. These two characteristics grab attention and invite applause. You can try to exude poise and grace like royalty does. Close your eyes and picture Crown Princess Mary of Denmark. She is dignified. She is neither too loud nor too soft when she speaks. She stands tall and seems to float across a room rather than walk. She adapts a ballet dancer’s carriage as she moves and without speaking a word, she earns the admiration of onlookers.
    Flexible and adaptable. Anyone can work for weeks to prepare for a special occasion and then – suddenly plans change. “Anyone” is likely to moan but not the Admin who works in the Executive Suite. She may try to salvage something that wasn’t used and apply it elsewhere but she won’t focus on disappointment. She doesn’t have time! She must focus on making this the best of times.

(Come back soon to read Part 2.)

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12 Comments

    • Jan 05 2009, 9:50 PM DCBarbieDoll
    • Joan, as always, your guidance is right on the money! As someone who has been an Executive Assistant for a number of years, I appreciate you telling the hard-nosed truth about what it takes to make it to this level in the profession and to excel. Thank you.

    • Jan 09 2009, 7:16 PM AC
    • Yes, your advice is very good. I am an admin for the President of a small college. The part about listening at meetings and giving input was right on the money. I learn so much by just sitting there, listening, and taking minutes! I have wondered, though - I tend to be a "strategical thinker" as you state it, especially in meetings. But when I draw attention to how decisions might impact the future I am seen as a negative Nellie. Where's the middle ground between being realistic and being negative?

    • Jan 15 2009, 1:32 AM Joan Burge
    • Hello AC! That is a very good question. There is such a fine line and people who tend to be practical thinkers are sometimes seen as negative. My husband is very practical and realistic. I am the eternal optimist. We've been married for 32 years! There were a lot of times that I felt like he was trying to burst my bubble. It took me awhile to understand this and not get defensive.<br><br>My answer to you is think about how you present your realistic information. You want to be selective in the words you choose so you don't come across as negative. Even the way in which you position your words and sentences can make a difference. And an important rule is to never use the word 'but' such as in, "That's a good idea, but....." People will become defensive as soon as they hear the 'but' word. Instead say something like, "That is a good idea and I see your point. I wonder if we shouldn't consider....."<br><br>I hope this helps you. Good luck and thank you for the great perspective!<br><br>Joan

    • Jan 19 2009, 7:15 PM Anita
    • Joan, <br><br>I met you in San Diego in the Fall and loved the program. I had the opportunity to meet some great people and share and learn with them. My problem is selling myself in a cover letter to get a prospective employer to call for an interview. I have been in administrative roles for almost 30 years at different levels and know that I am very good at what I do. <br><br>Any suggestions?

    • Jan 19 2009, 7:15 PM Joan Burge
    • Hello Anita! I'm glad you enjoyed our Annual Conference for Administrative Excellence and hope to see you in Vegas this October. <br><br>Yes, I do have some ideas. I can honestly tell you as one who has seen many administrative assistants' resumes in seeking my own Executive Assistant, you really need to make your cover letter stand out. The viewer is forming an instant first impression when reading your cover letter. I know I have not even looked at a resume if I was disappointed by the cover letter. <br><br>A cover letter gives you a chance to demonstrate your communication skills, the clarity of your thinking, the flow of your thoughts (vs. scattered), your creativity (do you sound like everyone else?), and so much more. I'm always impressed when I read a cover letter that says to me, "This person really read my ad or studied our company on the internet before writing me." You can really shine. <br><br>Your cover letter should be customized to the prospective employer according to their needs. And you need to tell them what you are going to do for them. In this economy, this is very important. There are too many good people walking around who need jobs. Use strong action verbs. Tie into what the employer is looking for. Make your writing flow. <br><br>Also pay attention to the paper you choose and fonts. Don't go crazy with color papers and different fonts. Your letter should look professional, sleek, and be easy to read.<br><br>This should get you started. Your cover letter is your calling card so treat it with care and pride. Best of luck to you, Anita. Thank you for a great question!<br><br>Joan

    • Jan 20 2009, 6:04 PM Alison
    • Perhaps I am being negative, and I honestly don't want to be, but why is it when I read materials such as the "Getting Into The Executive Suite" they sound so logical however situations like that really doesn't exit in my world. Maybe I am just a little fed up with being an administrator.<br><br>

    • Jan 20 2009, 6:03 PM Joan Burge
    • Hi Alison!<br><br>I'm not quite sure I understand when you say those situations don't exist in your world. So it's a little hard for me to respond. Is it that these opportunities haven't been presented to you? Or they have been presented and you didn't get the job? Or that you have no interest in being in the executive suite? Or you just have't had one of the those golden experiences working for a C-level executive (which, by the way, is very rewarding). <br><br>Yes, you could be burnt out or you just haven't found that great position that would challenge you. <br><br>Thank you for your response. Best of luck.<br><br>Joan

    • Feb 09 2009, 11:22 PM Veronica
    • I love what I do, I am the Executive Assistant for an associate vp at a state college. But my true desire is to become a business administration teacher at a junior college. What road should I take? I have an Associate degree in Business/Information Systems and BS degree in Human Resource. I love technology and all computer programs are easy for me to understand.<br><br>Please help I need guidance. <br><br>VC

    • Feb 09 2009, 11:22 PM Joan Burge
    • Dear VC,<br><br>I'm not sure if you are asking me what courses to take vs. a general direction. My response is to start with the end in mind. What do you ultimately see yourself doing? Are you saying you want to teach technical courses? Think about what you like to do; what you are naturally good at doing; what could provide a good future for you and has growth potential. Based on that, I would talk to a college counselor about your goals and what course they recommend you take. You are fortunate you work at a state college.<br><br>I hope this helps.<br><br>Joan Burge<br><br>

    • Feb 11 2009, 12:17 AM Kathleen
    • Here's my issue, Joan. I've been improving myself--going to classes and plan to take the CPS in May. Now other assistants in the office feel threatened and are behaving accordingly. I cannot control what they say or do. I can only control me! I am investing in myself and trying above all else, to be professional and valuable to the VPs I report to. One other assistant has the CEO's ear, so although I may be perceived as valuable and professional, I still feel I would be the one to go in a downsizing. I'm not sure I should bring the issues to my VPs because there is still that thought among management that support staff are like little children and our issues are childish. It seems the more "professional" thing to do is focus on my behavior and attitude and make sure that I am being just that--professional. I would appreciate your thoughts.

    • Feb 11 2009, 12:17 AM Joan Burge
    • Dear Kathleen,<br><br>First, I want to congratulate you for taking the initiative for self-development. Investing in yourself is the best investment you will ever make.<br><br>It is unfortunate that others feel threatened by your advancements. This is not unusual. Often these other individuals are insecure. I remember one time when I was an assistant in a large corporation (way back when) and my "best" friend sat next to me as an assistant. We both worked for Directors and eventually I got promoted to working for a VP. All of a sudden, she wasn't my best friend. She withdrew, not me. She would even make cutting remarks to me. Like you said, the best thing to do is hold your head high and continue to be the consummate professional. Focus on yourself. Star performers eventually win, even if not at their employer.<br><br>Regarding saying anything to your VPs, it depends on the kind of relationship you have with them. If you feel you have a good relationship with even one of them and can talk to that person, good. Come from a perspective of just wanting them to be aware. Don’t portray a victim attitude; executives don’t like that. <br><br>Last, keep networking outside your company in the event you have to look for a new job. Good luck and keep up the good work. You are a winner because you have the right perspective on this.<br><br>Joan Burge<br><br>

    • Feb 23 2009, 4:25 PM Virginia Hummell
    • Joan, I appreciate your blog about the Executive Suite. I've been an Administrative Assistant for 40 plus years. The company I now work for has a casual dress code. It took me a few years after I started here to realize that casual for an AA to the CFO didn't mean shorts and tee shirts. Thanks for reinforcing that. I've lost 40 pounds and upgraded my wardrobe. Even though some still wear shorts, I realize that it's definately not what I should be wearing. Thanks for all your Motivational information.

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