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Joan Burge breaks down the four business-critical skills, judgment, people skills, communication, and thinking, that set exceptional administrative professionals apart.
Shifting priorities do not have to mean a reactive day. This guide walks through the Reset and Redirect method assistants use to stay calm and communicate change with confidence.
echnical skills get you in the door. Power skills decide how far you go. Here are the 7 that matter most for administrative assistants, and how to start building each one this week.
Learn how executive assistants can overcome decision fatigue in the workplace by understanding what it is and techniques to beat it.
Information is one of an organization’s greatest assets—but only if it reaches the right people at the right time. Learn why becoming an Information Flow Manager is one of the most strategic responsibilities an executive assistant can assume, and why this role becomes even more valuable in the age of AI.
Generic “upskill” advice leaves administrative professionals with scattered learning and nothing to show for it. Joan Burge breaks down skill adjacency, a focused way to grow from where you already stand.
A strategic partnership between an executive and an assistant does not happen by accident. It is built through clear agreements on outcomes, context, decision rights, and communication, deliberately, over time.
What leaders get wrong about automation, and why Human Intelligence is becoming the most underrated asset in the room. A CEO said something to me
A priority reset is the practice of pausing before you act on a task to name what the work is actually trying to accomplish, not